Privacy Policy
We value your trust and are committed to safeguarding your personal information. Below, we outline how your data is collected, used, and protected when engaging with Equilibrio Weight Loss and Wellness Spa.
What We Collect
Personal Details: Your name, contact information (phone number, email address), payment information, and any health-related information you share with us during consultations or appointments.
Technical Information: Information about your browser, IP address, and how you use our website. This may include information collected through cookies.
Communication Records: Records of our communications with you, including emails, messages, and phone calls related to your services.
How We Use Your Information
We use your information to:
Provide you with personalized wellness services: This includes tailoring treatments to your individual needs and preferences.
Process and manage your transactions: Such as booking appointments and processing payments.
Improve our services: We use your feedback and website usage data to enhance our offerings and improve your overall experience.
Comply with legal and regulatory requirements.
When We Share Your Information
We never sell your personal data to third parties. We may share your information with:
Trusted service providers: Such as payment processors and appointment scheduling platforms.
Medical professionals: If necessary for your care or treatment.
Legal authorities: To comply with legal requests or court orders.
Your Data Privacy Rights
Access and update: You have the right to review and update your personal information at any time.
Opt-out of marketing: You can easily opt-out of receiving promotional emails or other marketing communications from us.
Data deletion: You can request the deletion of your personal data. Please note that we may be required to retain some data for legal or record-keeping purposes.
Security & Retention
We use advanced safeguards to protect your data, retaining it only as long as necessary for services, legal obligations, and business purposes.
Cookies & Minors
Cookies enhance your online experience, and you can adjust preferences in your browser. Note: Our services are not intended for individuals under 18.
Words from our Partners
Contact Us
We’d love to hear from you! Whether you have a question, want to schedule a consultation, or simply want to learn more about Equilibrio Wellness Spa, please don’t hesitate to contact us.